WJCT Public Media - Implementation of Fix for WJCT News 89.9's Stream Issues – Incident details

Experiencing partially degraded performance

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To report an issue or outage that is not listed below, please contact WJCT Audience Services at audienceservices@wjct.org or 904-358-6360.

Implementation of Fix for WJCT News 89.9's Stream Issues

Resolved
Operational
Started about 2 years agoLasted 1 day

Affected

Digital Audio Streams

Operational from 12:44 PM to 2:07 PM

WJCT News 89.9

Operational from 12:44 PM to 2:07 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We have implemented a fix for the sporadic disconnections affecting WJCT News 89.9's digital audio stream. We are currently monitoring the results and appreciate your patience as we work to fully resolve the issue. Thank you.

  • Investigating
    Investigating

    Our team continues to investigate the issue causing WJCT News 89.9's digital audio stream to disconnect and reconnect sporadically. We apologize for any inconvenience this may be causing and are committed to resolving this as quickly as possible. Thank you for your continued patience.

  • Identified
    Identified

    We are rebooting our streaming server, which will temporarily affecting all streaming services. We appreciate your understanding as we work to resolve the issue. Thank you for your patience.

  • Investigating
    Investigating

    We are currently experiencing technical difficulties with our digital audio stream. The stream is going up and down sporadically. Our team is investigating the issue. Thank you for your patience.